---
title: What is the returns window for school and B2B orders?
description: Forward Education operates a 10 working day returns window for return claims.
---

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1. [The Learning Library](https://help.forwardproducts.co.uk/the-learning-library?hsLang=en-gb)
2. [Returns & Refunds](https://help.forwardproducts.co.uk/the-learning-library/returns-refunds?hsLang=en-gb)

# What is the returns window for school and B2B orders?

For B2B orders, including schools, Forward Education operates a 10 working day returns window for return claims. Items must be unused, in their original packaging, in the same condition as received, and supported by proof of purchase. Our full returns policy can be found **[here](https://forwardeducation.co.uk/pages/returns).**

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